Shipping & Delivery
How long will my order take to arrive?
Orders are delivered within 3-7 business days from the date of confirmation.
Do you ship all over India?
Yes, we deliver across India. Delivery times may vary slightly depending on your location.
How can I track my order?
Once your order ships, you'll receive a tracking link via email/SMS. You can also track it anytime by logging into your account and checking Order History.
What if my order is delayed?
While we aim for 3-7 day delivery, occasional delays can happen due to courier or logistics issues. If your order is taking longer than expected, reach out to us and we'll look into it right away.
Payments
What payment methods do you accept?
We currently accept prepaid payments only — credit/debit cards, UPI, net banking, and wallets.
Do you offer Cash on Delivery (COD)?
Not at the moment. All orders must be paid for online at checkout.
Is it safe to pay on your website?
Yes, all payments are processed through secure, encrypted payment gateways. We do not store your card or banking details.
Returns & Refunds
What is your return policy?
You can request a return within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact.
How do I initiate a return?
Log into your account, go to Order History, and select "Request Return" on the relevant order. Our team will guide you through the next steps.
When will I get my refund?
Once we receive and inspect the returned item, refunds are processed within 5-7 business days to your original payment method.
Can I exchange an item instead of returning it?
Yes, exchanges are available for size or product issues within the same 7-day window, subject to stock availability.
Orders & Products
How do I know what size to order?
Each product page includes a detailed size chart. We recommend checking your measurements against it before ordering.
Can I cancel or modify my order after placing it?
Orders can be cancelled or modified only within a few hours of placing them, before they're processed for shipping. Contact us as soon as possible if you need changes.
I received a wrong/damaged item. What do I do?
Contact our support team within 48 hours of delivery with photos of the item, and we'll arrange a replacement or refund at no extra cost.