Return & Refund Policy

At STORR, every product is made to order. Therefore, we only accept returns or refunds for products that are:

• Damaged during delivery

• Defective or have a manufacturing issue

• Incorrect item received

Return Window

Claims must be reported within 6 days of delivery.

Proof Required

To process your request, please provide:

• Clear photos of the issue

• Photos of the product and packaging

• Unboxing video (recommended, may be required for claim verification)

Non-Returnable Items

We do not accept returns, refunds, or exchanges for:

• Wrong size ordered

• Change of mind

• Color or design preference

• Normal wear and tear

Size exchanges are not available at this time but may be introduced in the future.

Refunds

Once your claim is verified and approved, a replacement or refund will be processed. Approved refunds will be issued to the original payment method.

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RETURN FORM

 

Email us at support@storr.in with the following information: ( copy the given form and fill your details and submit your mail to us.

Subject: Return Request - Order #________

Name:
Email:
Mobile Number:
Order ID:
Order Date:
Delivery Date:
Reason for Return:
Description of the Issue:

(Attach clear photos of the product, packaging, and the issue. If available, also attach the unboxing video.)